Retail Operation Executive

**Job Title: Executive – Retail Operations**

**Location: Kolkata (HO)**

**Experience: 3–5 years**

**Role Overview:**

We are seeking a detail\-oriented Executive – Retail Operations to manage store\-level operations, financial controls, vendor coordination, and business development support. The role requires close collaboration with stores, vendors, and internal stakeholders to ensure smooth operations, compliance, and growth.

**Key Responsibilities:**

**1\. Finance \& Audit**

· Collect and track daily cash deposit details from all stores

· Review and validate petty cash entries submitted by stores

· Identify and flag discrepancies in cash usage and reporting

· Share audit observations with relevant stakeholders

· Handle and resolve store queries related to finance and cash operations

**2\. Retail Operations**

· Conduct regular issue\-resolution calls with stores

· Act as a communication bridge between Head Office and stores

· Execute and monitor sales push initiatives as per retail plans

· Share instructions and collect feedback on sales campaigns

· Review store grooming standards through visuals and feedback

· Communicate corrective actions to store managers

**3\. Production \& Logistics**

· Coordinate with external vendors for logistics and supply requirements

· Track vendor commitments and delivery timelines

· Follow up on pending deliveries and ensure timely fulfilment

· Monitor dispatch and receipt of non\-saleable materials

· Escalate delays, shortages, or operational gaps

**4\. Store Development (Business Development)**

· Identify, evaluate, and share potential property/location leads aligned with brand expansion strategy

· Conduct preliminary market research including catchment analysis, footfall trends, and competitor presence

· Support site feasibility assessments (rent benchmarks, store viability)

· Coordinate with brokers, landlords, and internal stakeholders during site shortlisting

· Assist in end\-to\-end store launch activities including documentation, timelines, and cross\-functional coordination

· Maintain a pipeline of potential locations and provide regular updates to leadership

**6\. Marketing \& Reporting**

· Maintain and update Google Review tracking sheet

· Create and manage sales incentive tracking sheets

**Requirements:**

· Bachelor’s degree in Business, Commerce, or related field

· 3\-5 years of experience in retail operations, audit, or business development

· Strong coordination and stakeholder management skills

· Good analytical and problem\-solving ability

· Proficiency in MS Excel / Google Sheets

**Key Competencies:**

· Attention to detail (especially in finance/audit tasks)

· Strong follow\-up and execution skills

· Communication and interpersonal effectiveness

· Ability to multitask across operations, finance, and vendor management

Job Types: Full\-time, Permanent

Pay: ₹30,000\.00 \- ₹35,000\.00 per month

Benefits:

* Health insurance
* Provident Fund

Experience:

* Retail Operation: 3 years (Preferred)

Work Location: In person